Metrics and Models in Software Quality Engineering

Book Description

Metrics and Models in Software Quality Engineering, Second Edition , is the definitive book on this essential topic of software development. Comprehensive in scope with extensive industry examples, it shows how to measure software quality and use measurements to improve the software development process. Four major categories of quality metrics and models are addressed: quality management, software reliability and projection, complexity, and customer view. In addition, the book discusses the fundamentals of measurement theory, specific quality metrics and tools, and methods for applying metrics to the software development process.

New chapters bring coverage of critical topics, including:

• In-process metrics for software testing
• Metrics for object-oriented software development
• Availability metrics
• Methods for conducting in-process quality assessments and software project assessments
• Dos and Don'ts of Software Process Improvement, by Patrick O'Toole
• Using Function Point Metrics to Measure Software Process Improvement, by Capers Jones

In addition to the excellent balance of theory, techniques, and examples, this book is highly instructive and practical, covering one of the most important topics in software development--quality engineering.

About the Author

Stephen H. Kan is Senior Technical Staff Member (STSM) and a technical manager in programming for IBM in Rochester, Minnesota. As process manager of the quality management process in product development for IBM's eServer iSeries software development, his responsibilities include quality goal setting, supplier quality requirements, quality plans, in-process metrics, field quality status, and quality and project assessments. Dr. Kan has been a faculty member of the Master of Science in Software Engineering program at the University of Minnesota since 1998. He is certified by the American Society for Quality as a Quality Engineer, a Reliability Engineer, and a Quality Manager, and by the Project Management Institute as a Project Management Professional.

Customer Reviews

Kan's view that anything could be measured is an excellent finding. The book deals with figures too much of it,but throws lotta light into the grey areas, that this long was thought was unmeasureable ... Stupendous task by Kan

Stephen Kan's extensive experience applying "scientific methods" and measurement to the management of software development gives this book a real world practicality not found in many similar books. Anyone interested in becoming software management professional should certainly read this book and take its lessons to heart. His treatment of software defect containment practices and metrics is especially valuable.